Tradewise's Claims Department

Our Claims Department deals with claims on a delegated authority from Tradewise Insurance Company Ltd in Gibraltar. The department's role is to validate and negotiate new and existing claims in accordance with high standards of customer service and industry guidelines. We carry out detailed and in depth indemnity checks, exhausting all avenues of enquiry to ensure that claims are handled as fairly and speedily as possible.

Our team of experienced handlers and administrators are responsible for receiving notification and setting up all incoming claims from policyholders, brokers and third parties. We take a proactive approach to expedite the settlement of every claim in a professional and fair manner.

In taking account of the economic issues arising during the processing of a claim, our objective is to ensure that all parties involved are aware of the costs generated following the report of an incident. We aim to settle genuine claims promptly so we can focus on potentially fraudulent and exaggerated claims, to the benefit of insurers, brokers and policyholders alike.

Claims department contact information



Please do not hesitate to contact our Claims Department to discuss any issues regarding a claim.

If you are a Tradewise policyholder or a representative of a Tradewise policyholder and you wish to report a new claim, please call our Freephone Claims Hotline on 0800 2055513

If you are a third party, or a representative of a third party and you wish to report a new claim, please call our Freephone Claims Hotline on 0800 029 1158.

For Ongoing Claims: 0344 620 1234

Claims Fax: 020 8350 2350

Claims email address: (please ensure either a policy or claims reference is quoted within your correspondence)


Claims Department
Tradewise Insurance Services Ltd
300 Southbury Road
United Kingdom


Insurance products

Motor Trade Insurance

Our innovative market leading Motor Trade Insurance policy is designed for Road Risks cover only.

Read more

Commercial Vehicle

Our Commercial Vehicle insurance product is only available from a limited number of Tradewise  brokers.

Read more

Broker Online

Online quotes and admin for


Tradewise Online

MID update system for Motor Traders

Latest News

Justin Grundy Celebrates 20 Years

07 Feb 2019

Justin Grundy celebrates 20 years in the Tradewise group ......

Stacey Sciara - 20 Years At Tradewise

10 Jul 2018

Stacey Sciara celebrates 20 years at Tradewise ......

Tradewise At Biba 2018

22 May 2018

Tradewise Insurance exhibits at BIBA 2018 ......

Insurance Times Awards

20 Dec 2017

Clear Insurance wins Insurance Times Independent Broker of the Year award ......



© 2018 Tradewise Insurance Services Ltd. All Rights Reserved. This website contains information on the products & services of Tradewise Insurance Services Ltd only, unless otherwise stated. Tradewise Insurance Services Ltd is authorised and regulated by the Financial Conduct Authority. TRADEWISE and TWI are registered trade marks of Tradewise Insurance Company Limited. Tradewise Insurance Services Ltd is not responsible for the content of external websites.
Web Development by : Design Direct Uk